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Shipping

 Shipping General: 

  • Parcels are sent by Royal Mail, orders received before 12.00pm are dispatched on the same day.

  • Free Shipping - The majority of free shipping orders are delivered in around 5 days but this is not guaranteed.

  • We reserve the right to refuse delivery to international PO Boxes due to restrictions imposed by Royal Mail.

UK Shipping Cost Insurance Security Timescale
Free Shipping Free. No parcel weight restrictions. Up to £41.00 Signature required approx 5-7 days
Royal Mail Recorded Max cost £4.00. Max parcel weight 5.00Kg According to value Signature required approx 3-4 days
Royal Mail Special Delivery £8.00 for parcels under 1Kg.

£12.50 for parcels up to 2Kg

Higher rates apply for parcels over 2Kg.

Fully Insured Signature required and tracking number provided automatically Next day delivery by 2.00pm if ordered before 12pm (deliveries on Monday to Friday only, does not include Saturday delivery. Does not include Sundays or Bank Holidays).
International Shipping Cost Insurance Security Timescale
Airmail International Signed For Moderate to High Cost Shipping to all countries worldwide (From £15.50 to Europe or £18.00 to all other countries) Fully Insured Signature required and tracking number provided automatically. Western Europe - 5-7 Days.
Eastern Europe - 5-7 Days.
All other countries - 7-14 Days plus customs processing time if applicable.

The information above is based on Royal Mail delivery costs including VAT.

The information above is a guide only and does not include allowance for industrial action including but not limited to Royal Mail Strikes, Post Office Strikes, or delays caused by severe weather conditions, Power Cuts, Flooding or delays caused by a situation in your area which we may not be aware of. If you are in any doubt at all please ask before purchasing.

Shipping Detail: Parcels are sent via Royal Mail. At busy times please allow one extra day for larger orders (15 or more items) to be picked and packed from our store and collected for delivery. Our postage/shipping rates are fair and should the cost of posting your order exceed what you have paid, we will cover the extra cost ourselves. Special delivery costs are equated depending on the weight of your order. Next day delivery is currently only available to customers in the UK. Some postcodes are excluded from the next day delivery guarantee, please see these below.
Free Shipping: In most cases free shipping orders are delivered in 5-7 days but this is not guaranteed. Orders with a paid postage method take priority over free shipping orders at busy times.
UK Postcodes Exempt from Next Day Delivery:
AB30-56-Aberdeen,IV21-28, 40, 52-54-Inverness,
KW1-14-Caithness, PA28-38-Argyll,
PH15, 17-26, 31-40-Perthshire,
PH49-Ballachulish, PH50-Kinlochleven Islands:
GY9- Alderney, HS1-Stornoway (Lewis),
HS3-Harris, HS4-Scalpay, HS5 Leverburgh, HS6-N.Uist, HS7-Benbecula,
HS8-Erisksay, HS8-S, Uist, HS9-Castlebay (Barra),
IV41-51, 55-56-Skye,
KA27-Arran, KA28-Cumbrae, KW15-Kirkwall,
KW16-Stormness, Town only, PA20 (0 & 9), PA41 Gigha,
PA 42-49 Islay, PA 60-Jura, PA77-Tiree, ZE1-Lerwick (Shetlands)
GY1-Herm only (Channel Islands), GY9-Sark (Channel Islands),
HS2-Lewis, PA61-Colonsay, PA62-75-Mull, PA78-Coll, ZE2-3-Shetlands
KW-16-17-Orkney, PH30-Corrour, PH41-Mallaig, PH42-Eigg & Muck,
PH43-44-Isle of Rum & Canna.
Seasonal and Holiday Orders: Such as Christmas, Halloween, Bank Holidays and Valentines are very busy and place a high demand on our stock levels. Please order at your earliest convenience to prevent disappointment.

 

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