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Opening Times and Holidays

General Opening Times (Excluding Bank Holidays):
Monday: 10.00am - 6.00pm.
Tuesday: 10.00am - 4.00pm.
Wednesday: 10.00am - 4.00pm.
Thursday: 10.00am - 4.00pm.
Friday: 10.00am - 4.00pm.
Saturday: Closed.
Sunday: Closed.
Any unanswered enquiries placed during the weekend, out of hours, or during annual holidays will be responded to on the next working day after 10.00am. Please note that telephone calls are only answered during opening times and orders must be placed online. We do not take orders or payments over the phone
International public holidays vary by country. If you are ordering from outside the UK and require your order to arrive before one of these public holidays, or are ordering for a holiday in your country, please place your order a minimum of 14 calendar days before the holiday date
** Includes British Forces Post Office bound parcels. BFPO Christmas delivery information can be found on the BFPO website. BFPO bound parcels are taken to the post office by hand and are not included in our normal delivery collections. Due to this we may require an extra day to process your parcel.

*** If your International bound parcel has a value of more than £41.00 (including shipping cost) please allow a few extra days for your parcel to be processed by your local customs import/export authority. The timescale shown above does not include an allowance for customs to process your parcel.

The information above is based on Royal Mail delivery times. Orders placed before 12.00pm are posted out on the same day.

Orders received while we are closed will be processed on the next open day. Enquiries and Returns form requests placed while we are closed will be addressed on the next open day. Further shipping information can be found on the shipping information page.

The information above is a guide only and does not include allowance for industrial action including but not limited to Royal Mail Strikes, Post Office Strikes, or delays caused by severe weather conditions, Power Cuts, Flooding or delays caused by a situation beyond our control or a situation in your area which we may not be aware of. If you are in any doubt at all please ask before purchasing.

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